Get the help you need. Browse our resources, find answers to common questions, or contact our support team.
Find answers to frequently asked questions about using M-Charity, donations, events, and account management.
Browse FAQReach out to our support team directly via email, phone, or WhatsApp. We're here to help 24/7.
Contact SupportWatch step-by-step video guides on how to use all features of the M-Charity platform.
Watch TutorialsClick on the "Create" button in the bottom navigation or visit the Create page. Choose whether you want to register as a Charity Organization or a Charity Group, fill in your details, and complete the verification process.
Read MoreBrowse charities or groups, select one you want to support, click "Donate Now", choose your payment method (Bank Transfer or Mobile Money), complete the payment, and upload your receipt for verification.
Read MorePayment verification typically takes 24-48 hours. Once verified, you will receive a confirmation email and the donation will be recorded in your account.
Read MoreYes, M-Charity is completely free for all users. There are no subscription fees or hidden charges. We believe in making charity management accessible to everyone.
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